Interesting read. Not sure why the author was surprised that no business owner wanted to trade in their product for a saas.
No one really wants to deal with a saas when a one time purchase is available. Things like free tiers, lockins prevent us from moving until something happens (something always happens from big price increases to service changes or shutdowns changes to terms, etc).
Biggest problems are cost and uncertainity and losing a sense of control.
A saas to a customer is run like a fly by store selling stolen goods out of the back of a truck. Even though this person has been selling at this same spot every friday you know this can't go on forever so when he doesn't show up you are not surprised. When a saas closes down / changes terms / increases prices suddenly you are not surprised.
It works with some industries that have a high rate of change but if you plan on having a stable business you want to avoid saases
No one really wants to deal with a saas when a one time purchase is available. Things like free tiers, lockins prevent us from moving until something happens (something always happens from big price increases to service changes or shutdowns changes to terms, etc).
Biggest problems are cost and uncertainity and losing a sense of control.
A saas to a customer is run like a fly by store selling stolen goods out of the back of a truck. Even though this person has been selling at this same spot every friday you know this can't go on forever so when he doesn't show up you are not surprised. When a saas closes down / changes terms / increases prices suddenly you are not surprised.
It works with some industries that have a high rate of change but if you plan on having a stable business you want to avoid saases