I just know what I hear. Power outage during freezing temperatures in winter time, and their response? No handouts, pull yourself up by your bootstraps. As if people in a major metropolitan city can just go into the nearby woods and gather firewood.
It's also election year. The state agencies didn't submit the emergency declaration work before the storm hit like they usually did in years past - this is not their first rodeo, so it can't be explained by ignorance.
Also, Houston is Harris county, so not exactly the governor's or legislature's favorite voting county.
Politics is definitely a factor.