Definitely agreed -- I was being somewhat tongue in cheek there
The hard problems at most companies whose solutions could move the needle the farthest tend to be cultural. Sometimes we make gains in that direction as a side effect of introducing the right technology. Those cases are exceptional: technology is rarely sufficient, and as you say, often not needed in the first place.
The hard problems at most companies whose solutions could move the needle the farthest tend to be cultural. Sometimes we make gains in that direction as a side effect of introducing the right technology. Those cases are exceptional: technology is rarely sufficient, and as you say, often not needed in the first place.